The 2021 Subaru Love Promise Customer and Community Commitment Award

The 2021 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2021 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Wilsonville Subaru dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

Oregon Humane Society

Wilsonville Community Sharing

Did Wilsonville Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Wilsonville Subaru

Subaru and Wilsonville Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

SUMMER OF VICTORY - Linda A

If you were fortunate enough to be at Wilsonville Subaru on a Tuesday morning last summer, you may have been greeted or attended to by one of our WE students. WE stands for Work Experience, however we like to think of it as the K-12 and beyond program. The Victory students work alongside our employees in sales on the showroom floor, observing a tech changing oil in our service drive, or assisting in our parts department. This is a great opportunity for Victory students to learn and observe different aspects of our business and perhaps discover a new interest or vocation. As you can see, Victory Academy is more than a specialized K-12 school for children on the Autism Spectrum. They are dedicated to the long term success of their students and we are so happy they’re our home town charity for the third year running! Victory Academy is the only local K-12 school opened year around with programs and education designed specifically for children with Autism. With help from our community partners and as part of the Subaru LOVE promise, we have been able to raise over $60,000 to help Victory Academy continue and maintain these very specialized and necessary programs! For the employees here at Wilsonville Subaru, the presence of the Victory students has taught us a few things as well. We ALL have the ability to rise to the challenge every day no matter how big, or how small. We ALL have the opportunity to embrace our differences and genuinely accept one another for who we are. This partnership is truly a unique opportunity for us to SHARE the LOVE and serves as a reminder that a small impact on someone today can create a better tomorrow, and that is Victory for us all!

Wilsonville Subaru
SUMMER OF VICTORY

Wilsonville Subaru Makes a Dogs Day! - Holly H

Wilsonville Subaru celebrated Make a Dog's Day the very best way we could think of! We focused on getting as many of our underdogs adopted and in as many loving new homes as possible! Working together with our partner shelter, Oregon Dog Rescue, we have made quite the impact this month in many an underdogs life! Our results were nothing to bark at! By Make A Dog's Day, October 22nd, we were able to count 104 doggie adoptions initiated from Wilsonville Subaru! Our results even surprised our staff! We don't have room on our display for all of the adopted doggies! And there is still plenty more Subaru Loves Pets Month left! By the end of October, our goal is 150 dogs adopted from our partnership with Oregon Dog Rescue shelter! We also have amassed quite a collection of donations for that same shelter. From beds, to treats, to crates, we have a donation site available right under our adoption wall in our lounge between our sales and service department. Feel free to come by and leave a toy or pick your very own Subaru Underdog to take with you on your next adventure!

Oregon Dog Rescue
Wilsonville Subaru Makes a Dogs Day!

Subaru Loves Pets – Cat Adoption Team - Heather S

Unpredictable. Energetic. Intelligent. Adorable. These are just a few words that the staff and volunteers at Cat Adoption Team (CAT) have used to describe Murdock. Murdock had been returned to CAT in early September when his latest adopters realized after a few weeks that he was just too much cat for them. This busy, active cat needs a lot of mental and physical interaction. He would get bored easily, then lash out by hissing and lunging at his new adopters. It was clear that Murdock needed more space and a family with the time and ability to provide a lot of enrichment and playtime—and maybe even a catio or interest in harness training him. Back at CAT, our staff and volunteers worked hard to keep Murdock entertained and reduce his overstimulation aggression. The behavior and enrichment team moved him out of a kennel and into an office so he had more space. He also got to spend time in CAT's "catio" (a cat-safe outdoor enclosure that he absolutely loved!). He began clicker training, had tons of toys and playtime, and got loads of attention from all his favorite people. Still, it was taking a little longer than usual to find him the right home. But in October, thanks to promotion and support from Wilsonville Subaru, this "harder-to-place" kitty found a purr-fect new family to take him home! Recently, his new adopters shared this adorable update: "Within a couple minutes [of coming home] he’d explored everything in the room and was batting at the doorknob. So, with a little trepidation, we let him out. Murdock loved it. He spent the next couple of hours exploring the house. He adored the bird feeders and the squirrels running along the back porch. He sat in windows, staring out at the bird-filled greenway behind our house... We have a large house, one where he can really let loose and run. By mid-afternoon he was tearing about joyfully. Every now and then he’d bound past us, tail up, the way cats do when they want you to chase them. We didn’t, of course. But we whipped out his toys every time he got excited and played with him till he flopped on the floor... I think this is going to work brilliantly. Murdock is a sweet, loving, playful boy. Right now he’s flopped across one of the heating vents, digesting breakfast. I’m looking forward to seeing if we can train him to accept leashes. I’ve always wanted a cat that could go for walks with me!" Cat Adoption Team, Murdock, and his new family are so grateful that Subaru believes in helping the underdogs — and undercats! — in shelters find new families to love. Thanks for being a part of Murdock's journey home.

Cat Adoption Team
Subaru Loves Pets – Cat Adoption Team

Victory Loves to Help - Holly H

Victory loves to help! Tuesday, October 12th, around 9:45, Wilsonville Subaru’s Service Department had the pleasure of accepting some assistance from one of Victory Academy’s brightest students! Victory Academy Is Oregon’s only year-round school for children and teens with Autism. We love sharing our dealership with the Victory Academy students, we are hoping the use of our facilities allows them great work experience and life skills to set themselves up for the future! Luke came by on Wednesday, October 12th for Wilsonville Subaru’s Work Experience program, or WE, as we like to call it around here. This specific Wednesday his focus was helping Edgar, one of our exceptional Express Technicians work on a Subaru Forester. Luke and Edgar started with a full oil and filter change. Luke learned how to drain and replenish all necessary fluids to keep the Forester running in tip top shape! They moved on to the main project next, a hole in one of the tires! Luke assisted in removing the damaged tire, repairing the rubber tire, placing it back on the metal rim, and then back on the Subaru, good as new! Wilsonville Subaru has been partnering with Victory Academy for four years with our WE program. We also have had the ability to sponsor Victory Academy as our Hometown charity for the third year running! We are hoping to raise more money in 2021 than previous years, to show our appreciation to this school for all they do in our community!

Victory Academy
Victory Loves to Help

Wilsonville Subaru Loves Pets! - Holly H

It’s been a very barktacular October at Wilsonville Subaru so far! For our “Subaru Loves Pets” October focus we decided to team up with Oregon Dog Rescue to find some underdogs their forever homes! We posted pictures of all available doggies and their individual profiles on a big wall facing our sales and service department. We are off to a fabulous start! By the 10th of October, we have already assisted in finding 19 dogs a forever family! We are also accepting donations for Oregon Dog Rescue, and supplying them with things they need like puppy pads, food etc. Subaru’s letter from our Marketing Department says it best, “A core principle of our Subaru Loves Pets initiative is an ongoing commitment to help all pets find their perfect, loving home. In 2020, Subaru and our retailers helped over 22,000 animals get adopted during Subaru Loves Pets month in October, with 16% of those animals being Underdogs with special needs.” We are doing our part this month to help Subaru surpass 2020’s adoption efforts and help more and more furry passengers find their way into new Subaru’s and new homes! As we all know, Subaru owners and dogs go together like peanut butter and jelly, like a dog with a bone or even like Subaru’s and Symmetrical All-Wheel Drive!

Wilsonville Subaru
Wilsonville Subaru Loves Pets!

We Share the Love with Victory! - Holly H

We began our partnership with the Victory Academy in 2018, and here at Wilsonville Subaru we are thankful once again to have Victory as our hometown charity. Victory Academy is the only local K-12 school opened year around with programs and education designed specifically for children with autism. With help from our community partners and as part of the Subaru LOVE promise, we have been able to raise over 60,000 to help Victory Academy continue and maintain these very specialized and necessary programs. If you were fortunate enough to be at Wilsonville Subaru on a Tuesday morning this summer, you may have been greeted or attended to by one of our WE students. WE stands for Work Experience, however we like to think of it as the K-12 and beyond program. The Victory students work alongside our employees in sales on the showroom floor, observing a tech changing oil in our service drive, or assisting in our parts department. This is a great opportunity for Victory students to learn and observe different aspects of our business and perhaps discover a new interest or vocation. As you can see, Victory Academy is more than a specialized K-12 school for children with autism. They are dedicated to the long term success of their students and we are so happy they’re our hometown charity! For the employees here at Wilsonville Subaru the presence of the Victory students has taught us a few things as well. We ALL have the ability to rise to the challenge every day no matter how big, or how small. We ALL have the opportunity to embrace our differences and genuinely accept one another for who we are. This partnership is truly a unique opportunity for us to SHARE the LOVE and serves as a reminder that a small impact on someone today can create a better tomorrow, and that is Victory for us all!

Victory Academy
We Share the Love with Victory!

Sharing the Love with Victory Academy - Tricia H

Sharing the Love with Victory Academy! For the second consecutive year, Wilsonville Subaru is pleased to announce Victory Academy as our 2020 Hometown Charity! Victory Academy is a private school for children on the Autism spectrum, located right here in Wilsonville Oregon! Our relationship began in April 2018 when we had the privilege of hosting their student work study program. This program allows the students to learn job skills by spending time working with us here at Wilsonville Subaru. The students had an opportunity to learn a variety of skills depending on their specific interest and abilities. The tasks ranged from making sure our inventory was sparkly clean, to assisting a lube tech with an oil change, one student even learned every step of our Wilsonville Subaru One Person, One Price sales process! We enjoyed seeing their faces around the dealership and appreciated their enthusiasm and determination to learn. The students of Victory Academy very quickly became part of the Wilsonville Subaru family and we all took great pride in their achievements here.So in 2019 as part of Share the Love it was an easy decision to make Victory Academy our hometown charity. We were thrilled to be able to present them with over $40,000 in donations. Victory Academy is so much more than just a school: The founder and directors of Victory Academy, Tricia Hasbrook and Thea Schreiber both have sons with ASD, and they saw a real need for more supportive schooling for children on the spectrum so nine years ago these phenomenal women took action and opened the Academy. The Victory Academy vision is: “to support the students as they create meaningful relationships, establish life long learning habits and achieve independence”.Victory Academy remains the only school for Autistic children in Oregon open year round. Wilsonville Subaru is proud to support this unique educational institution and the amazing students they serve.

Victory Academy
Sharing the Love with Victory Academy

Subaru Support Saves Shiloh! - Heather S

In October, Cat Adoption Team (CAT) participated in the Subaru Loves Pets event with Wilsonville Subaru. It was during this month that we got to celebrate a very special adoption. At just two weeks old, a little tuxedo kitten named Shiloh was found crying outside in a Portland-area yard. He was all alone, likely abandoned by his mother cat because of a congenital issue. This tiny kitten had a large pink mass protruding from his belly. A good Samaritan took him in and contacted our shelter right away. Thanks to past support from funders like Subaru, CAT’s onsite hospital was prepared to help. Our veterinary team examined Shiloh and determined that he had an inguinal hernia along his groin. Part of his intestine was poking through a weak spot in his abdominal wall, resulting in the concerning bulge. Because he was so young, it was too soon for surgery. Instead, our team got him settled into a home with an experienced foster family so he could receive round-the-clock care while still getting support from CAT’s medical team. After a few weeks of care, Shiloh had grown big and strong enough for surgery to repair his hernia. He returned to CAT’s hospital at five weeks old for a special operation. His surgery was much more extensive than originally anticipated. Both of our veterinarians worked on him for an hour. While they were able to repair some of the damage, his hernia extended up into his side. He would need a second surgery, and his prognosis was guarded. Although not everything was fixed yet, Shiloh could move around much more easily after surgery. He went back to his foster home and within days was feeling more comfortable. He recovered quickly and ten days later, Shiloh got his stitches out. Another week after that and it was time for surgery number two. The veterinary team was glad to see how well Shiloh had recovered. His second surgery went well, and we were cautiously optimistic that he would heal up nicely. That’s exactly what happened! After recovering from his second surgery, Shiloh was healthy and strong enough to be adopted. Having kept in touch with CAT during his stay with us, the Good Samaritan who originally found Shiloh decided it was meant to be. Shiloh was adopted from CAT on October 28. Today, Shiloh is a happy-go-lucky kitten living his dream life with a loving adopter. Thank you for making stories like this possible, Subaru!

Cat Adoption Team
Subaru Support Saves Shiloh!

The Good Neighbor Center Shares the Love! - Holly H

November 18th was a chilly, gray, drizzly day in Wilsonville Oregon, but not for our staff Wilsonville Subaru! We were loading up Share the Love blankets in the back of an Ascent out in that drizzly rain and our hearts were warm and full. We were looking forward to our trip to the Good Neighbor Center, a local homeless shelter geared toward needy families, to hand out 80 Subaru blankets as a token of our appreciation for all they do for our community. We had an amazing Share the Love opportunity to meet with Robert Cutshall, a man with many hats and one who is instrumental in keeping the Good Neighbor Center in Tualatin, Oregon running smoothly.On any given day he is a Resident Support Manager, who may be helping one (or all) of the nine families that the Good Neighbor Center can house at any given time. He could be the Maintenance Man, keeping up the building and making sure it's safe and clean for the next family in need. Or even the Executive Assistant, accepting donations, and allowing us to take a few minutes out of his busy day to meet and tell us all about this amazing organization. Robert told us a story of inclusion, acceptance, service and LOVE! He stressed that there are only two requirements to be able to use the Good Neighbor Center services. The first, you need to be a family. You could be a single mom, single dad, an expecting mother, etc. As long as you have a child under 18, you are welcome! And the only other requirement is homelessness, of course. Robert stressed that every religion is welcome, every nationality is welcome, the Good Neighbor Center is completely inclusive and they have no issues relating to prejudice or racism. He was proud of the fact that they house all kinds of individuals, everyone living together harmoniously under one roof. I caught a fabulous quote, "If we can make it work here, why can't the rest of the world?" The Good Neighbor Center goes above and beyond with their resident services. They spend six months with each family, getting them on their feet, helping them find work, even helping residents with letter writing to handle previous evictions. They also help up to 100 families per year, and over 25 children each summer during their summer program. We were welcomed graciously! We met a few other staff, but respected the privacy of the residents. Robert invited us to come back and help prepare a meal for the Center. They are always looking for good volunteers and food donations save the Good Neighbor Center up to $90,000 per year! We promised to return for another volunteer mission, but for now, we packed up our now empty Ascent, and headed back to Wilsonville Subaru. No more blankets to share, but we still had a whole lot of warm and fuzzies!

The Good Neighbor Center
The Good Neighbor Center Shares the Love!

Supporting Wish Kids year-round! - Fletcher J

Despite the uncertainty surrounding 2020, Wilsonville Subaru has decided that supporting local wish kids and their families is a priority. Throughout this year, Wilsonville Subaru has helped fundraise for our wish kids through multiple events ranging from our annual Walk for Wishes to our Stars in Motion Virtual Talent Show. Now, they are making an even bigger commitment. This holiday season, Wilsonville Subaru has chosen Make-A-Wish Oregon as one of their hometown charities for the upcoming Share the Love campaign. This means that if you buy or lease a new Subaru between November 19th and January 4th, you can select Make-A-Wish Oregon as your charity of choice and Wilsonville Subaru will donate $250 to support local Wish Kids! Above is a recent wish granted by our organization. It illustrates the impact individuals and businesses have on children and families in our community. Wilsonville Subaru has made a commitment to support so many great causes in the South Metro area and we are thrilled to call them a partner! Thank you Wilsonville Subaru for all you do to make our community a better place to live, work, and play!

Make-A-Wish Foundation of Oregon